Shipping Policy
1. *Shipping Locations:* LaLa Shoes ships domestically and internationally. If there are any restrictions or special scenarios, customers will be notified during the checkout process.
2. *Shipping Costs:* Shipping costs are determined based on shipment weight, dimensions, and final destination. These costs will be calculated upon checkout.
3. *Free Shipping:* LaLa Shoes may offer free standard shipping for orders over a certain amount (for example,70 Rs). This offer may not apply to international shipments or large-bulk items.
4. *Shipping Carriers:* The standard shipping carriers we use are USPS, UPS, FedEx, and DHL. The choice of carrier will depend on the delivery location and shipping method selected by the customer.
5. *Delivery Time:* For standard shipping domestic orders, customers can expect their order to arrive within 7-10 business days. For international orders, the shipping process can take 10-14 business days.
6. *Express Shipping:* Express shipping options are available at an additional cost and these orders are given priority and typically delivered within 7-10 business days.
7. *Shipping Confirmation and Tracking:* After your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track your order until it reaches you.
8. *Customs, Duties, and Taxes:* For international orders, customers are responsible for any additional customs, duties, or taxes imposed by the destination country.
9. *Lost/Missing Shipments:* If your order is lost or doesn't arrive within the expected time frame, please contact our customer support team at lalasaleitarsi@gmail.com . We will do our best to resolve the issue in a timely manner.
10. *Returns:* If you are not completely satisfied with your purchase, please refer to our exchange policy provided on our website.